Owner: Triskelion Industries LLC, doing business as Avoyelles Phone Shop
Contact: support@avoyellesphoneshop.com

These Terms are the complete Terms and Conditions. They combine the general website and service terms, in-person sales and repair provisions, and the product-specific schedules below in one document. No earlier Terms and Conditions are incorporated by reference.

1. Agreement and Scope

“APS,” “we,” “us,” and “our” mean Triskelion Industries LLC, doing business as Avoyelles Phone Shop. “You” and “user” mean the individual or organization using the website, purchasing an item, authorizing work, creating an account, or using a service. “Service” includes the website and every covered product or service described below. “Order” includes an accepted checkout, quote, work request, proposal, subscription selection, statement of work, or other purchase record.

“Ready for Pickup” also means Repair Complete, Service Complete, Available for Pickup, Available for Return, Completion Notice, or another message reasonably conveying that a repair or service is finished, replaced, or available to be returned. Notice may be sent by call or attempted call, voicemail, text message, email, or another reasonable method using the contact information you supplied. Notice is considered given when sent, when a call is attempted, or when voicemail delivery is attempted, even if it is not received or reviewed because of a spam filter, blocked number, carrier issue, full or unavailable voicemail, changed contact information, or another circumstance outside our control.

These Terms apply to the Avoyelles Phone Shop website, online and in-person sales, repair and technical services, hosting and website services, subscriptions, mobile applications, cloud services, support tools, and software we license or make available. A checkout page, order, statement of work, product page, app-store terms, license, or product-specific terms may add terms. If product-specific terms conflict with these general Terms, the more specific terms govern that product to the extent of the conflict.

You accept the applicable Terms when you click an acceptance control, place an order, create an account, activate or use a product, or continue using a service after receiving legally sufficient notice of an update. A parent or legal guardian who creates a managed child profile also accepts the applicable Family Unison or My Food Math terms and privacy disclosures for that profile, depending on the service in which the profile is created.

Nothing in these Terms creates an employment, agency, partnership, joint-venture, fiduciary, franchise, or similar relationship between you and APS.

2. Products and Services Covered

Covered offerings include:

• retail devices, accessories, parts, warranties, repairs, diagnostics, data recovery, remote support, and related in-person services;
• websites, managed hosting, domains, email, backups, maintenance, ecommerce, and provisioning;
• Family Unison and My Food Math on supported web and mobile platforms;
• APS Project Portal, Law Enforcement Portal, WP Ticket System, Warranty Registration, APS Remote Support, and related free or paid editions;
• APS licensing, subscription, authentication, chat, customer-portal, and mobile-app services used to deliver or support those offerings; and
• future products expressly placed under these Terms.

APS Core and the APS Theme are controlled deployment components installed and managed by us; they are not offered as public downloads. Development-only products are not covered as customer offerings until released.

3. Accounts and Security

You must provide accurate information, safeguard credentials and access links, promptly report suspected compromise, and remain responsible for authorized users and activity under your account. You may not probe, disrupt, scrape, bypass limits, introduce malicious code, access another person's information, or use a service unlawfully.

Customer organizations control the accounts, content, permissions, retention settings, and lawful use of their self-hosted or customer-controlled installations. They must publish notices and obtain consents appropriate to their own practices. Generic policies generated during APS Core onboarding are starting templates, not legal advice or a promise that a customer's particular site is compliant.

4. Orders, Payments, and Taxes

Schedule A contains the terms governing order acceptance, payment processing, saved payment methods, recurring charges, taxes, failed payments, and chargebacks for store and online transactions.

5. Refunds

Refunds are governed by the Order, the applicable schedule, and applicable law. Apple and Google control refunds for purchases they process. Repair deposits, special-order parts, completed labor, domain registrations, customized work, and third-party costs are nonrefundable except where the Order or applicable law provides otherwise. Subscription renewal and cancellation terms appear in Schedule A.

6. Hosting, Websites, Domains, Email, and Backups

The service-specific terms for hosting, managed websites, domains, email, backups, administrative access, and customer responsibilities appear in Schedule C. Schedule D governs website and mobile development and maintenance work.

7. Software Licenses and Customer-Controlled Deployments

The license, activation, update, support, and customer-deployment terms for APS software appear in Schedule B. Schedule G contains the additional terms for public-safety software.

8. Family Unison

Family Unison is for household coordination and may include children under parent or guardian control. Only an authenticated adult administrator may create a child profile. Creating that profile after receiving the children's privacy disclosure is the adult's consent action. The administrator supervises child use and may review, export, correct, or delete child information as described in the Family Unison Privacy Policy.

Chore proof photos are automatically removed after the configured period, 30 days by default after approval or rejection, unless subject to a preservation hold or other lawful retention need. Family Unison is not an emergency, medical, veterinary, location-safety, or professional-advice service.

9. My Food Math

My Food Math provides informational food, meal, grocery, progress, and nutrition tools. Nutrition database results, barcode data, label scans, goals, and AI output may be inaccurate or incomplete and are not medical advice, diagnosis, or treatment. Do not delay professional care or use the service for an emergency. Users remain responsible for allergies, dietary restrictions, food safety, and health decisions.

My Food Math is not offered to children under 13 as independent account holders. A parent or legal guardian may create and supervise a managed child profile only after reviewing the child privacy notice and affirmatively certifying consent. The adult controls the profile, is responsible for supervising its use and the accuracy of information submitted for the child, and may exercise the child profile’s access, correction, export, deletion, and consent-withdrawal controls, subject to lawful preservation requirements.

Enabled premium features may transmit prompts, food information, or label images to an identified AI provider to generate results. Product-specific privacy and AI disclosures govern that processing.

10. Remote Support and Customer Data

The authorization, access, customer-preparation, permitted-action, and record-retention terms for remote support appear in Schedule F.

11. Content and Intellectual Property

You retain ownership of content you submit. You grant us a limited license to host, copy, transmit, display, back up, and process it as necessary to provide, secure, support, and improve the service. You represent that you have the required rights and permissions.

Our software, branding, designs, documentation, and other materials remain ours or our licensors'.

Copyright infringement notices

A copyright owner or authorized agent who believes material available through a Service infringes a copyright may send a written notice to support@avoyellesphoneshop.com. The notice must include:

• a physical or electronic signature of the person authorized to act for the owner of the allegedly infringed exclusive right;
• identification of the copyrighted work claimed to have been infringed or, for multiple works at one online location, a representative list;
• identification and location of the allegedly infringing material with information reasonably sufficient for us to locate it;
• contact information reasonably sufficient for us to reach the complaining party;
• a statement that the complaining party has a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or law; and
• a statement, made under penalty of perjury, that the notice is accurate and the complaining party is authorized to act for the owner of the allegedly infringed exclusive right.

A notice that omits required information may be ineffective. We may remove or restrict material and take other appropriate action after evaluating a sufficiently complete notice.

12. Legal Requests, Safety, and Preservation

We may verify and respond to subpoenas, warrants, court orders, emergency requests, preservation demands, and other valid legal process. For Family Unison and My Food Math, authorized personnel may preserve responsive records, restrict or freeze account or API access, revoke sessions, suspend deletion, and generate a scoped evidence package with a manifest and integrity information. Preservation does not itself authorize disclosure.

We may reject requests that are incomplete, overbroad, unlawful, or insufficiently authenticated; narrow production; redact credentials or unrelated information; and maintain an audit record. We may notify the affected user unless prohibited by law or unless notice could endanger someone or compromise an investigation.

13. Availability, Changes, and Termination

Services are provided on an "as is" and "as available" basis. Maintenance, provider failures, security events, force majeure, software changes, and unsupported devices may interrupt service. We may modify or discontinue features and may suspend or terminate access for nonpayment, license failure, misuse, security risk, legal requirements, or violation of applicable terms.

Upon termination, access and included third-party licenses may end. Customers should export data before termination where an export is available. Retention and deletion follow the applicable privacy notice, backup cycle, and preservation obligations.

Services may link to or interoperate with websites, applications, content, products, or services controlled by third parties. We do not control and are not responsible for their availability, content, security, privacy practices, or terms. Your use of a third-party resource is governed by that provider's terms and policies, and a link or integration does not imply endorsement.

14. Disclaimers and Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED OPERATION, ERROR-FREE OUTPUT, COMPLETE DATA RECOVERY, OR THAT A SERVICE WILL MEET EVERY REGULATORY REQUIREMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, GOODWILL, OR DATA. FOR A CLAIM BY A USER WHO IS NOT A CONSUMER, OUR AGGREGATE LIABILITY WILL NOT EXCEED THE AMOUNT PAID FOR THE AFFECTED SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. RIGHTS THAT CANNOT LAWFULLY BE WAIVED ARE NOT WAIVED.

15. Indemnification

To the extent permitted by law, you will defend and indemnify Triskelion Industries LLC and its personnel from third-party claims arising from your content, unlawful or unauthorized use, breach of these Terms, or infringement of another person's rights. This does not apply to the extent a claim results from our own conduct for which indemnification cannot lawfully be required.

16. Governing Law and Disputes

Louisiana law governs, without regard to conflict-of-law rules. Before filing a claim, contact us and allow 30 days for a good-faith attempt at informal resolution. Except where applicable consumer law permits another forum, the state and federal courts serving Louisiana have exclusive jurisdiction. Each party waives trial by jury to the extent permitted by law. Claims must proceed individually and not as a class, collective, consolidated, or representative action to the extent permitted by law.

If you are a consumer in a jurisdiction whose mandatory law provides stronger protection or permits proceedings in your home forum, those non-waivable rights apply. Consumers in England may bring proceedings in English courts; consumers in Scotland may use Scottish or English courts; and consumers in Northern Ireland may use Northern Irish or English courts.

17. Changes and Contact

We may update these Terms prospectively. We will post the effective date and provide additional notice or obtain renewed acceptance when required. Material changes do not retroactively alter an already completed transaction unless agreed or permitted by law.

Questions or legal notices may be sent to support@avoyellesphoneshop.com.

18. General Contract Provisions

Our failure to enforce a provision is not a waiver. We may assign, transfer, or subcontract our rights or obligations, subject to applicable law; you may not assign yours without our written permission. If a provision is invalid or unenforceable, it will be interpreted or narrowed to the minimum extent necessary, and the remaining provisions remain effective. These Terms, the Privacy Policy, the applicable Order, and any product terms displayed at acceptance constitute the agreement concerning their subject matter and supersede earlier communications concerning that subject matter. The English version controls where permitted. Provisions that by their nature should survive—including payment, ownership, licenses, disclaimers, liability limits, indemnity, dispute terms, and lawful retention—survive termination.

Product and Service Schedules

The following schedules are part of these Terms. A schedule applies only when you purchase, authorize, access, or use the product or service it describes.

Schedule A — Store, Payments, and Subscriptions

An order is accepted when we confirm it or begin performance. We may reject or cancel an order because of a pricing or listing error, suspected fraud, unavailability, legal restriction, or inability to perform, and will return amounts collected for the cancelled portion as required by law. Displayed prices exclude taxes unless stated otherwise.

Stripe processes online checkout. Square processes in-person and mobile checkout. Apple or Google may process an in-app transaction. The applicable processor’s terms also apply. Checkout may permit an eligible payment method to be saved. The processor retains the full card number and security code; APS and WooCommerce receive a processor token and may retain limited display information such as brand, last four digits, and expiration date.

Before a recurring purchase, we disclose the recurring amount, billing frequency, any trial or introductory period, when paid billing begins, renewal method, and cancellation method. Subscriptions renew until cancelled. Cancellation prevents later renewals after it takes effect and ordinarily leaves access active through the paid period. Deleting an account, uninstalling software, or ceasing use does not cancel billing. Website subscriptions must be cancelled through the APS account or method identified at checkout; app-store subscriptions must be managed through that store.

After a failed charge, we may retry payment, request another method, suspend paid features, or terminate service after any required notice or cure period. Contact us before initiating a chargeback. We may give the processor order, delivery, authentication, acceptance, and communication records reasonably necessary to respond.

Schedule B — Software Licenses, Updates, and Support

This Schedule covers APS Project Portal Free and Premium, Law Enforcement Portal Free and Pro, WP Ticket System Free and Pro, Warranty Registration Free and Pro, and other APS software expressly licensed under it. APS Core and the APS Theme are controlled components installed by APS and are not public downloads.

Subject to the Order, APS grants a limited, non-exclusive, non-transferable, non-sublicensable, revocable license for the authorized sites, domains, devices, or accounts. Software is licensed, not sold. Free editions remain subject to these Terms. Premium functionality may require an active subscription, license key, account, or connection to APS services.

Software may contact APS Software Manager or related infrastructure to activate, verify entitlement, deliver updates, prevent abuse, and provide support. This may process the license key, customer or account identifier, site domain, product and version, platform compatibility information, activation status, timestamps, and diagnostic or security events. You may not share a license beyond purchased limits, bypass activation, redistribute controlled or premium code, remove ownership notices, use the software unlawfully, or reverse engineer except where applicable law prohibits that restriction.

Updates and support are included only as stated in the plan. We do not promise compatibility with every third-party theme, plugin, server, operating system, device, or API. Expiration or termination may end updates, support, hosted functions, entitlement checks, and premium features.

Schedule C — Hosting, Domains, Email, and Managed Websites

The Order defines included storage, traffic, sites, mailboxes, maintenance, support, ecommerce, backup, and related services. IONOS supplies server infrastructure and may register some domains; NameSilo may register others. Brevo or Google/Gmail may deliver or host email. Provider outages, restrictions, and changes may affect service.

You are responsible for your content, products, users, taxes, shipping, accessibility, marketing, legal notices, consent, regulated data, permissions, and lawful operation. Hosting-only service does not include maintenance unless stated. Ecommerce is permitted only on an eligible plan. You must not send spam, distribute malware, infringe rights, conduct unlawful surveillance, abuse resources, or create unreasonable security risks.

APS may retain a secured administrator account to provision licenses, maintain hosting, perform backups, troubleshoot, update, secure, or support a managed site. We may need appropriately limited access to registrar, payment, shipping, analytics, social, or other linked accounts for authorized work.

Managed-backup plans include on-server backups and offsite copies on Google Drive. Backups reduce risk but are not an archive or guarantee and may be incomplete, corrupted, overwritten, unavailable, or unable to restore every change. Keep independent copies of critical information. Domain registration and renewal require timely payment, accurate registrant information, registrar compliance, and availability. A lapsed or released domain may be acquired by someone else. Email delivery, inbox placement, uninterrupted receipt, and preservation of every message are not guaranteed.

Schedule D — Website and Mobile Development and Maintenance

The proposal or statement of work defines deliverables, milestones, revision limits, dependencies, fees, and acceptance. Out-of-scope work requires approval and may change price and schedule. Dates depending on customer feedback, content, credentials, app-store review, vendors, or other outside events are estimates.

You must timely provide accurate content, requirements, approvals, credentials, and notices and represent that you possess the necessary rights. You must test deliverables and report reproducible defects during the stated review period. A defect is a material failure to meet an express requirement, not a later preference, unsupported environment, third-party change, or new feature request. Production use, publication, app-store submission, or written approval may constitute acceptance as stated in the Order.

After payment, you own customer-specific content and deliverables only to the extent stated in the Order. APS retains its existing and reusable tools, code, controlled theme and core components, know-how, templates, libraries, and general improvements. Third-party components retain their own licenses. Maintenance covers only purchased tasks and service levels and does not guarantee prevention of every vulnerability, incompatibility, outage, or loss. Generic APS Core legal pages are editable starting templates, not legal advice or a guarantee of compliance.

Schedule E — Device Repair, Warranty, Data, Pickup, and Abandoned Property

You authorize APS to perform the work described in the repair request or quote on each surrendered device. Payment is due when services are rendered. We may require a nonrefundable deposit before ordering a part; that deposit is credited to the repair balance. If you do not surrender the device within 30 calendar days after notice that the part is available, we may return the part without refunding the deposit.

You acknowledge that the requested repair may reveal unrelated or previously undetectable defects. We will attempt to contact you before additional work. If you do not respond within seven calendar days, we may complete the initially authorized repair or wait. Further repairs are separate work and may require additional labor and parts charges. You must provide accurate, current contact information and ensure our calls, messages, and emails are not blocked.

Dead-on-arrival devices, parts, and custody

A “Dead on Arrival” or “DOA” device does not power on, respond, or permit functional diagnostic testing. Some defects may become apparent only after partial or full function is restored, and additional work requires a separate authorization and charge. Manufacturer messages concerning aftermarket parts are outside our control. Use of our drop box is at your risk, and we are not responsible for theft or damage occurring while a device is left there.

We may use rebuilt, reconditioned, or new parts. While we possess your property, we accept responsibility for loss or physical damage caused while in our custody, subject to the other limitations in these Terms. Our remedy may be repair or a new or used replacement selected by APS. Removed or replaced parts and devices become APS property, and you relinquish any claim to them except where law requires otherwise.

Device data and data recovery

You are responsible for backing up, deleting, encrypting, or otherwise protecting device data before service. Repair, diagnostics, reset, malware removal, recovery attempts, and hardware failure can result in loss or corruption. Unless an Order expressly includes backup or recovery, we do not promise to back up, restore, or recover data. Data recovery is an uncertain best-effort service and may expose files, accounts, communications, credentials, or other information. You represent that you own or are authorized to access and recover the submitted data. We access device information only as reasonably necessary to perform authorized work, troubleshoot, verify functionality, protect the device or data, or comply with law. The Privacy Policy governs our handling of personal information.

Limited repair warranty

APS does not control or guarantee a manufacturer’s warranty. If a claimed APS warranty issue is not covered, work will not begin until you authorize any additional charge. APS labor is covered by a lifetime warranty for the original customer and repaired issue unless inspection shows tampering, physical or liquid damage, unauthorized modification, improper later repair, or another excluded cause. Most covered Mobile Sentrix parts other than batteries carry the supplier’s lifetime warranty when APS identifies them as covered; batteries are covered for 30 calendar days. Accessories, including screen protectors and chargers, are not covered unless expressly stated. Physical, internal, or liquid damage and evidence of tampering void applicable APS repair warranties to the extent permitted by law. Opening or repairing a device may affect its manufacturer warranty, for which APS is not responsible.

Warranty registration must be completed at https://avoyellesphoneshop.com/warranty-registration/ within 30 calendar days after the device is returned to preserve an APS warranty, except where applicable law does not permit that condition. The warranty remedy is repair or replacement of the covered work or part; it does not cover unrelated defects or consequential loss.

Loaner devices, payment, and pickup

A loaner is discretionary. Do not apply account or passcode locks. Return it in the condition received. You are responsible for loss, theft, or damage up to the then-current retail price. We may retain your device until the loaner is returned, inspected, and free of locks and until amounts owed are paid. Retrieve your data before return because loaners are wiped.

Payment is required before release. Inspect the device at pickup and promptly identify apparent problems; acceptance does not waive a latent defect, an applicable written warranty, or a non-waivable consumer right. Square may accept cash and supported cards or digital wallets. No checks are accepted. Louisiana and Avoyelles Parish sales tax is collected where applicable. Prices, coupons, and discounts may change prospectively.

Storage and abandonment

After Ready-for-Pickup Notice, you have 14 calendar days to retrieve the device without a storage charge. Beginning the next day, a $20 weekly storage fee accrues in seven-day increments for secure storage, handling, administration, and space. Storage fees are separate from and in addition to all repair, service, parts, and other charges owed. Storage fees are due before release and may accrue regardless of whether the repair or service balance has already been paid. Any limitation on accrued storage fees applies only to the storage-fee portion of the balance and does not reduce, satisfy, waive, or otherwise limit any repair, service, parts, or other amounts owed to APS. Accrued storage fees will not exceed the device’s fair market value unless applicable law permits otherwise. APS may waive or reduce them.

If a device, including a replacement device, remains unclaimed and unpaid for 90 days after Ready for Pickup, it is considered abandoned. If the service balance was paid, it is considered abandoned after 120 days. To the extent permitted by law and after any legally required notice, you authorize APS to dispose of abandoned property by resale, recycling, parts harvesting, or destruction. Sale proceeds may be applied to repair charges, storage fees, administrative costs, and other amounts owed. Any surplus, accounting, or further disposition will be handled as required by applicable law.

Schedule F — Remote Support Authorization

By starting or approving remote support, you represent that you own or are authorized to control the device or system and authorize APS to view and control it only as reasonably necessary for the requested diagnosis, maintenance, security, configuration, repair, or verification. Authorization covers the requested attended session or stated unattended-support period. You may end an attended session at any time; separately enabled unattended access may be revoked by disabling or removing the agent or contacting us.

Back up important data, close private or unrelated material, sign out of unnecessary accounts, and remain available when requested. During authorized work, we may see displayed information, change settings, install or remove authorized software, restart the system, transfer diagnostic or repair files, and test functions. Purchases, license acceptance, data deletion, factory resets, security changes, and other material actions require customer approval unless written authorization already covers them. Connection metadata, device identifiers, technician identity, timestamps, chat, notes, diagnostics, file-transfer records, and a disclosed enabled recording may be retained as described in the Privacy Policy.

Schedule G — Public-Safety Software

This Schedule covers Law Enforcement Portal Free and Pro and an APS product expressly offered to a law-enforcement, emergency-response, or public-safety organization. The customer determines authorized users, least-privilege roles, retention, access, and lawful use and disclosure. It must independently satisfy applicable public-records, retention, discovery, employment, surveillance, biometric, juvenile, victim, health, criminal-justice, and related duties.

Unless a signed Order expressly states otherwise, the software is not a CAD, records-management system, emergency-dispatch system, body-camera evidence repository, criminal-history database, or guaranteed CJIS-compliant environment and must not be the sole method for emergency response, officer safety, evidence preservation, statutory recordkeeping, or legal deadlines. The customer controls submitted records and is responsible for evidentiary foundation, chain of custody, legal holds, exports, and operational decisions. Personnel must verify critical information through authoritative channels and exercise independent professional judgment.

Schedule H — Communications, Chat, Email, and SMS

This Schedule covers public website chat, Firebase in-app chat, support communications, transactional email, and APS text messages. Do not submit unlawful, threatening, abusive, deceptive, infringing, malicious, or highly sensitive information unless an appropriate secure channel is expressly provided. Chat is not an emergency service. We may use filtering, rate limits, moderation, blocking, preservation, and account restrictions and do not guarantee that every message will be delivered, received, retained, or reviewed.

Chat may use Google Firebase. Email may use Brevo, Google/Gmail, or a customer-configured provider. These providers process identifiers, content, delivery information, device or network information, and diagnostics needed for delivery.

We may send transactional messages related to an order, repair, appointment, account, security event, subscription, or requested support. Marketing email or text requires the consent and opt-out process applicable to the channel and jurisdiction. For an APS text program, message frequency varies and message and data rates may apply. Reply HELP for help or email support@avoyellesphoneshop.com. Reply STOP to opt out. Consent to marketing is not a condition of buying an unrelated product where prohibited by law.

End of Terms and Conditions

Schedules A through H form part of these Terms and apply as described under Product and Service Schedules above.