Secure remote assistance
Get help without bringing the computer in.
Enter the session code from the Avoyelles Phone Shop technician already helping you, then download the approved support app.
Avoyelles Phone ShopRepair · Business · SoftwareChoose your computer
Start the approved support app.
Nothing installs until you open the downloaded file. Your computer may ask you to confirm that you want to run it.
WindowsDownload for WindowsFor Windows 10 and 11Enter your support code first ↓
macOSMac — Apple SiliconFor M1, M2, M3, M4, and newerEnter your support code first ↓
macOSMac — IntelFor Intel-based MacsEnter your support code first ↓
How it works
Three simple steps.
- 1Enter your code
Use only the code your APS technician gives you.
- 2Download and open
Run the approved app and confirm the system prompt.
- 3Approve support
You remain in control of the connection.